Level Up Your Feedback: Welcome to the Klaviyo Reviews Widget!

We're always looking for ways to improve your experience with Hook & Flanker, from the quality of our gear to how you interact with our brand online. Today, we're incredibly excited to announce a fantastic upgrade to how you can share your thoughts and see what fellow rugby enthusiasts are saying: we've officially launched the Klaviyo Reviews widget on our website!

For those of you familiar with Klaviyo, you'll know their reputation for powerful marketing tools and seamless customer engagement. We've integrated their brand-new reviews feature to bring you a smoother, more intuitive, and visually appealing way to read and leave feedback on your favourite Hook & Flanker kit.

Why Klaviyo Reviews?

We chose Klaviyo Reviews because we believe it offers a superior experience for our community. Expect:

• A Sleek and User-Friendly Interface: Easily browse reviews, filter by star rating, and quickly see what matters most to you.
• Seamless Integration: Klaviyo's platform works hand-in-hand with our existing systems, promising a more connected and efficient experience down the line.
• Enhanced Trust and Transparency: Real reviews from real customers, right where you need them to make informed decisions.
• Better Mobile Experience: The widget is designed to look and function flawlessly on all your devices.

Bringing Our History With Us: Importing Reviews from Judge.Me

We know how valuable the feedback you've already shared is. That's why we've worked hard to import all of your past reviews from our previous platform, Judge.Me, into the new Klaviyo system. We want to ensure that all that valuable insight remains available for new and returning customers.

A Little Heads-Up: Some Reviews Might Look a Tad… Unique!

During this import process, we encountered a few quirks. While the vast majority of your reviews have transferred perfectly, you might notice that some of the older reviews appear a little… unusual. This could manifest in a few ways:

• Strange Formatting: Some text might have unexpected line breaks or spacing issues.
• Missing Information: In rare cases, certain details like reviewer names or dates might not have transferred flawlessly.
• Unusual Characters: You might spot a stray symbol or two that didn't translate perfectly between platforms.

Please bear with us as we work to identify and tidy up any of these oddities. Our priority was to ensure all the valuable content of your reviews was preserved. We appreciate your understanding if you stumble upon a review that looks a little out of the ordinary!

Your Feedback Matters More Than Ever!

With the new Klaviyo Reviews widget now live, we encourage you to explore it! Read what your fellow Hook & Flanker supporters are saying about our latest gear, and don't hesitate to leave your own feedback after you've put your new kit to the test. Your honest opinions help us improve and help others make confident purchasing decisions.

We're incredibly excited about this upgrade and the enhanced experience it will bring to our community. Head over to your favourite product pages and check out the new Klaviyo Reviews widget today!

Have you checked out the new reviews widget? What do you think? Let us know in the comments below!

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